Legal Document

daka 7 Privacy Policy

This policy clearly explains how your personal information is collected, why it is used, and in what circumstances it may be shared with third parties.

Last updated: January 2025
Applies to: all daka 7 users
Language: Bengali
This policy was last updated in January 2025. It applies to all daka 7 services.

1 Introduction

daka 7 treats the privacy of its users as a top priority. This Privacy Policy ("Policy") explains what information is collected from you when you use the daka 7 platform, how that information is used and stored, and what rights you have.

By using this website or app, you are considered to have accepted the terms of this Policy. To learn about the general terms and obligations of our service, please read the Terms and Conditions page — it covers user responsibilities and restrictions on platform use in detail.

This Policy applies only to daka 7's own platform. Third-party websites or services are responsible for their own privacy policies.

If you have any difficulty reading this policy or need help understanding any part of it, please contact our support team — they are available in Bengali and English 24 hours a day, 7 days a week.

2 Data Collection

daka 7 collects two types of information — information you provide directly and information collected automatically while you use the service.

2.1 Information You Provide Directly

When registering an account and using the service, you provide the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for identity verification)
  • Financial transaction details (deposits and withdrawals)
  • Payment method details — bKash, Nagad, Rocket or bank account number

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

  • IP address and device type
  • Browser information and operating system
  • Duration and activity of website visits
  • Game history and betting records
  • Login time and location data

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or payment processing, we may receive certain information about you from our approved partner organisations.

3 Purpose of Data Use

daka 7 uses collected information for the following purposes:

3.1 Account and Service Management

  • Creating, verifying, and maintaining accounts
  • Ensuring login security
  • Processing deposits and withdrawals
  • Providing bonuses and promotional offers

3.2 Legal Compliance

  • Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
  • Complying with applicable laws and regulations
  • Following instructions from courts or government authorities

3.3 Service Improvement

  • Analysis to improve the user experience
  • Resolving technical issues on the platform
  • Developing new features and services

3.4 Communication and Support

  • Providing customer service via live chat and email
  • Sending important updates and security notifications
  • Informing users about relevant offers with their consent

daka 7 never sells your personal information to third parties or transfers it to advertisers.

4 Cookies and Tracking

The daka 7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

4.1 Essential Cookies

These cookies are strictly necessary for the platform to operate. They are used to maintain login sessions, verify security, and run the core functions of the site. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember language preferences, theme settings, and previous user preferences.

4.3 Analytical Cookies

These cookies are used to analyse site usage patterns and improve the quality of the service. The data collected remains anonymous.

You can disable non-essential cookies at any time through your browser settings. However, doing so may reduce some functionality of the platform.

5 Data Storage and Security

daka 7 uses industry-standard security measures to protect your information. All data is transmitted via SSL encryption and stored on secure servers.

5.1 Technical Security

  • SSL/TLS encryption — on all data transfers
  • Encrypted storage in the database
  • Two-factor authentication (OTP-based)
  • Regular security audits and updates
  • Firewall and intrusion detection systems

5.2 Organisational Security

  • Only authorised staff have access to your information
  • Privacy training provided to staff
  • Regular review of data access logs

5.3 Retention Period

Your information is retained while your account is active. After an account is closed, certain information may be kept for a defined period as required by legal obligations, dispute resolution, or fraud prevention.

No data transmission over the internet is 100% secure. While we are committed to ensuring the highest level of security, you are advised to keep your password confidential and avoid logging in from unfamiliar devices.

6 Sharing Information with Third Parties

daka 7 may share your information with third parties in specific circumstances. However, this is always controlled and purpose-driven.

6.1 Service Provider Partners

Necessary information is shared with partners who provide payment processing (bKash, Nagad, Rocket and bank transfers), identity verification, and technical infrastructure services. These partners are contractually bound to maintain confidentiality.

6.2 Legal Requirements

We may be required to disclose information pursuant to a court order, a legitimate request from a government authority, or applicable law.

6.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be informed in advance in such cases.

6.4 Game Studios and Providers

Our game studios — including Pragmatic Play, PG Soft, JILI, and Evolution — operate their own technical environments. Some technical data may pass to the relevant studio's servers during gameplay, but this does not include any personally identifiable information.

7 Your Rights

As a daka 7 user, you have certain important rights over your own information.

7.1 Right to Access

You may request at any time to know what information we hold about you. Once verification is complete, you will be provided with the details of that information.

7.2 Right to Correction

You have the right to request correction if any information you have provided is incorrect or incomplete.

7.3 Right to Request Deletion

In certain circumstances you may request that your personal information be deleted. However, if legal obligations apply, some information may need to be retained for a set period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you may withdraw that consent at any time. Doing so will not affect necessary account-related communications.

To exercise these rights or if you have any questions about the management of your information, please contact our support team. To learn more about responsible gaming, visit the Responsible Gaming page — it describes various ways to stay in control of your account.

8 Protection of Minors

All casino and betting activities on daka 7 are intended solely for individuals aged 21 or over. We do not knowingly collect personal information from minors.

If a minor attempts to create an account, the registration process will be cancelled and the information provided will be deleted immediately. Parents may wish to consider using internet filtering software to protect their children.

No one under the age of 21 may use this platform. If an age verification discrepancy is found, the account will be suspended.

9 Policy Changes

daka 7 reserves the right to amend or update this Privacy Policy as needed. Users will be notified of any significant changes by email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

To view a previous version of this policy or to find out more about any changes, please contact our support team. For common questions and answers, you can visit our FAQ section — it covers frequently asked questions about privacy and accounts.

10. Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our support team is available in Bengali and English 24 hours a day, 7 days a week.

Email Contact:

[email protected]

Instant support is also available via live chat — responses usually come within a few minutes.